Privacy Policy | Ian Dolan Consulting

1. Who we are

Ian Dolan Consulting ("we", "us", "our") operates iandolan.com. We provide digital marketing, SEO, PPC advertising, web development, hiring advisory, and AI automation services. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services.

If you have any questions about this policy, you can contact us via the contact form on our website.

2. Information we collect

We collect information you provide directly to us, including:

Your name, email address, phone number, and business name when you submit our contact form
Any message or enquiry details you voluntarily include
Communications you send to us by email or other means

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, and time spent on the site. This is collected through standard web analytics tools.

3. How we use your information

We use the information we collect to:

Respond to your enquiries and schedule discovery calls
Provide and improve our services
Send relevant updates or information where you have given consent
Analyse website usage to improve performance and user experience
Comply with any applicable legal obligations

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal basis for processing

We process your personal data on the following legal grounds:

Consent, where you have actively submitted a form or opted in to communications
Legitimate interests, to operate and improve our website and respond to business enquiries
Contractual necessity, to deliver services to clients who engage us

5. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and gather analytics data. You can control cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies in accordance with this policy.

6. Data retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

7. Third-party services

We may use trusted third-party services (such as analytics providers and email tools) to help us operate our website and communicate with you. These parties are contractually obligated to handle your data securely and only for the purposes we specify.

8. Your rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Withdraw consent at any time

To exercise any of these rights, please contact us through our website. We will respond within 30 days.

9. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.